Support

A real person reads every message

Something not working, or something not clear? Send us a note and we will help you get moving again. No scripts, no ticket maze.

Send a message

Tell us what is happening and include the email you used when you got access.

Direct lines

Typical reply time

Usually within one business day.

Getting your access

Access is delivered right after checkout. If you cannot find it, check the email address used at purchase and your spam folder, then message us.

Before you write: most access questions are solved by searching for the receipt from the checkout provider and using the same email address. If that does not work, we will sort it out.

Common support topics

I bought the course but I cannot find my access.

Access is sent to the email address used at checkout. Search that inbox for the product name, and check the promotions and spam folders. If it is still missing, email us from the same address with the name you used and we will locate it.

A tool mentioned in a lesson has changed.

Tools update often. The lessons focus on the job each tool does, so you can usually map it to whatever the current version offers. Tell us what changed and we will point you to the closest current path.

I am stuck on a specific step.

Send the step number and a short description of where it breaks. A screenshot of the screen helps a lot. Most problems turn out to be a small plumbing detail, and those are quick to fix.

Can I use the bonuses with the course?

Yes. The bonus vault is designed to sit alongside the masterclass. Start with the 30-Day Install Calendar, then use the Guardrails Contract and the Prompt Vault as you build.

I have a question that is not covered anywhere.

Just ask. If it is a good question, it may become part of this page so the next person gets a faster answer too.